Most asked questions

How long will my order take to reach me?

Every order reaches it's destination normally in 3 hours in Kigali and 48 hours in provinces. In rare cases it can take to 5 hours but never more than 24 hours in kigali. In those rare cases it can take never more than 3 days in provinces. We take with seriousness the issue of fast delivery. We benchmark ourselves on this matter against the best in world because we believe Rwandans deserve that top class experience. learn more with our shipping policy.

where does your free delivery cover?

Amangazini delivers all of it's orders for free in Kigali that exceeds 60,000 Rwf and those that exceeds 80,000 Rwf in any other provinces.

What if i buy something and i want to bring it back

Amangazini allows customers to return products they bought that they found faulty in 48 hours upon receiving their purchases. The customer who experiences this should reach out to us at info@amangazini.com. Read the return policy for more information.

What if i buy a light then i find out it doesn't work?

We replaces the light free of charge. Just let us know and we'll fix all of the problem without any hassle on your part.

I still have unanswered question, what can i do?

Please don't hesitate to reach out to us, we have a dedicated customer service team that will be glad to help you.

you can send us an Email at info@amangazini.com

Couldn't find your answer?

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